Accredited vs Independent Watch Repair Centres
Last updated on the 29th of May 2023 by Huxley Mann.
When it comes to choosing where to get your watch repaired or serviced, you have two main options: independent or accredited repair centres. But when it comes to choosing between the two, what is the best option?
What is an independent watch repair centre?
An independent watch repair centre is a service provider specialising in repairing and maintaining a wide range of watches. Usually, these centres are not affiliated with any particular brand or retailer, which allows them to offer a more versatile service.
Many independent watch repair centres have highly trained and experienced technicians who can perform various repairs, from simple watch battery replacements to more complex repairs and restorations.
In addition, many centres also stock a wide range of spare parts and tools, so they can usually carry out repairs on the same day.
Independent vs accredited watch repair centres.
Are you wondering where to take your timepiece to be serviced or repaired? Should you go to a certified watch repair centre or an independent one?
Irrespective of whether or not you take your timepiece to an officially accredited or independent watch repair centre has no bearing on how well your watch is serviced or repaired. Why not consider an independent watch repair shop if you need dependable watch repairs?
Below we'll explore why they may be a better option than accredited repair centres.
Customer service
Since independent watch repair centres work on a smaller scale, they can give your watch the individual attention it deserves. In addition, they are known for their ability to build long-term relationships with their customers. By getting to know you, an independent horologist can provide a more personalised service tailored specifically to your watch maintenance and repair preferences.
Affordable watch repair
Generally, sending your timepiece to an independent watch repair centre is more cost-effective, depending on your watch type and the repairs required.
Many watch owners put off getting their timepieces serviced or repaired because authorised centres charge such high rates. However, not having your timepiece repaired or maintained regularly can lead to additional problems.
All-encompassing watch repair services
Independent watch repair centres like ourselves offer a wide range of services from watch glass to battery replacements, link adjustments, polishing, repairs, restorations and complete overhauls.
An independent watch repair shop will also be an expert in repairing a range of watch brands. So if you own a collection of different watches, you can go to the same place for repairs and maintenance. Do your research beforehand, and make sure the centre you have in mind deals with your specific watch brand.
The Faster Turnaround Times
Many people are surprised to learn that independent watch repair centres often offer faster turnaround times. For example, the average turnaround time at our private watch repair shop is just 3-6 weeks. By contrast, the average turnaround time for an accredited watch repair centre is 4-6 months.
There are several reasons for this, the main issue being the lack of accredited watchmakers - resulting in extended wait times and disgruntled customers.
How to choose a reputable independent watch repair centre?
When it comes to choosing an independent watch repair centre, there are a few things you should consider:
Experience
Check to see if they have experience repairing your watch brand, which is particularly important if your watch is a high-end brand.
Warranty
Do they guarantee their work? A reliable watch repair centre should provide an extensive warranty. At AMJ Watch Repair, we offer a 12-month warranty on all services.
Customer experience
Check out their reviews. Ensure the company has a good reputation online, indicating its service quality. Choosing a reputable watch repair centre is essential to ensuring that your watch is properly repaired and maintained.
Bringing your watch back to life
At AMJ Watch Repair, we are an independent watch repair centre based in the heart of London's historic jewellery district, Hatton Garden.
We repair and restore a wide range of watch brands. Everything from Rolex watch repair to OMEGA, Tag Heuer, Cartier, Hublot, Seiko and more. Both modern and vintage models.
Our customer feedback speaks for itself; we're incredibly passionate about our work!
Has your watch seen better days? If your timepiece requires some TLC, our fantastic team of watchmakers has got you covered. So get all the answers to those niggling questions and bring your watch back to showroom standard by contacting us today!
